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In our last article, What Happens When Your One Technical Person Quits, we looked at what can happen when too much technical knowledge, access, and responsibility sits with one person.

A lot of small and mid-sized businesses have one person who quietly becomes the technical backbone of the company. It may be the IT manager, developer, systems administrator, technical co-founder, or simply the employee who understands how all the systems fit together.

Not too long ago, a local accounting firm that we won’t name (they are not a client; this story was told to us by one of their workers) got hacked and their computers locked up by a blackmailer.

Property management companies tend to scale in complexity as they grow because every new property adds more tenant communication, maintenance requests, leases, inspections, payments, vendor coordination, and reporting.

Manufacturing businesses become harder to manage as they grow because every increase in sales usually creates more quoting, scheduling, purchasing, inventory management, production coordination, maintenance, and reporting.

Construction companies are complicated businesses to run.

The worst time to decide what computer, server, or other hardware to buy is usually when the existing one has already failed.

When a computer is no longer good enough for its original user, companies often assume it has reached the end of its useful life. But that isn’t necessarily true.

If you have looked at computers lately, you have probably noticed that almost everything is becoming an “AI PC.”

Standardization is usually a good thing in IT because it makes support easier, simplifies purchasing, and makes deployments and troubleshooting more predictable.