Your single point of accountability, 24/7/365
In today’s increasingly digitalized landscape, having experienced IT experts that work as an extension of your team can help you assure, accelerate, and create business results. We offer right-scaled solutions for your unique needs, delivered by an experienced staff 24/7/365.
Why Work With a Total Service Provider?
Many companies find it challenging to implement the digital channels and technologies required to stay ahead of their competitors – locally and abroad. Smartt offers cross-disciplinary capabilities as an extension of your team through our innovative FlexHour delivery model.
Working with a Total Service Provider such as Smartt helps you have:
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Aligned Thinking IT Strategy Roadmaps custom-fitted to your business needs, crafted by Consultants with decades of experience helping companies of all sizes at different stages of growth.
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Aligned Talent Dedicated Client Manager with access to our cross-functional Subject Matter Experts for execution + 24/7/365 support.
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Aligned Technologies Partnerships to help you achieve cost-savings with your hardware requirements; own data center network and optional connectivity and high performance, high-availability hosting solutions.
We'd love to see if we might be the right partner to address your IT goals and challenges. Let's get together for a quick complimentary meeting and see if we could be a good fit for each other.
What are the benefits?
"Every company is a technology company." The intersection of technology and business is a blessing for Digital First companies that are able to utilize technology to ensure, accelerate, and create business performance.
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Ensure Results
Smartt's experienced team, combined with our agile and best-practices driven "Roadmap + FlexHours approach helps keep your IT running flawlessly in the background month after month, so that you can focus on your core business.
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Accelerate Results
The monthly recommendations and holistic cross-functional thinking help ensure continuous improvements so you get happier staff and happier customers. Even a happier CFO.
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Create Results
With an deeply integrated team of technical experts and business consultants, together we will apply the right technologies to create a competitive moat around your business, so that you have an edge in today's digital-driven economy.
What Does Managed Services Do?
Our team works as an extension of your team to carry out one-time and ongoing activities required based on your goals.
Planning and Implementation
- IT Audit
- IT Strategy
- Disaster Recovery
- Disaster Recovery Plan
- Data Management & Protection
- IT Process Optimization
- IT Policy Creation
- Network Design
- Office Move
- System Integration
- Legacy System Modernization
Ongoing
- IT Support
- IT Helpdesk
- System Deployment
- IT Inventory Management
- App Deployment
- Networking Support
- Cybersecurity
- Cyber Insurance
- Security and PCI Compliance
- Remote Monitoring (Ninja One)
People LOVE
Managed Services
They are amazing to work with. Staff are professional and knowledgable. It was great to work with them! Highly recommended!
Kenneth Cheung | Information Technology
How Does Managed Services Work?
Smartt works with you as an extension of the team to deliver value-driven IT activities.
Discovery
Informal and formal discussions. The questions we bring to the table at this stage often lead to productive internal discussions and clear potential next-steps.
- Initial Discovery
- Team Interviews
- Goal-Driven Audits
- Picking a FlexHours Package
Alignment and Planning
A guided discussion to create your Digital Roadmap based on your goals, current situation, and desired outcomes.
- Digital Roadmap and Initial Backlog
- Budgets and Schedules for Initial Activities
Backlog Execution
Execution of the highest priority items to get your IT under control; or if it's already under control, to get low-hanging improvements.
- Backlog Execution
- Review Meetings
Ongoing Support
Ongoing execution of your Digital Roadmap to drive continous improvements.
- Support Helpdesk
- Monthly Reports with Recommendations
- Remote Monitoring (Ninja One) and other software solutions to make life easier.
Need Help?
Looking for a new Managed Service Provider? We're happy to give you a free consultation and discuss your options.
Get a Free Proposal