Connectivity

Today, a fast and stable Internet connection is a critical requirement for any business. E-mail, eCommerce, video conferencing, and voice communications all depend on reliable online access. Smartt provides blazing fast business-grade Internet you can count on to keep your business connected.

Smartt is not a typical Internet service provider (ISP). We have more than 17 years of experience in providing fully-managed business Internet connections to some of the largest organizations in British Columbia. Our technical expertise and wide network of local partners mean we have capabilities to help you:

  • Create secure networks: MPLS, SSL, IPSec
  • Implement custom fail-over and contingency solutions
  • Optimize your traffic for specific applications such as video or VoIP

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What are the Benefits of Smartt Connectivity?

Great Technical Support

We firmly believe that we have one of the best customer support teams around. Our Client Services Group is knowledgeable, helpful, and responsive. Our commitment to maintaining great relationships with our customers has helped us achieve one of the lowest client turnover rates in the industry. In fact, we are so confident our customers won’t leave that we don’t tie them down with long-term contracts.

Reliability and Security

Internet access should be like dial tone: always available. Our multi-tier network provides redundancy, firewalls, and fail-over services with 24 x 7 monitoring of all mission-critical equipment and systems. We partner with multiple upstream providers so that if one provider experiences problems, your traffic will be automatically re-routed to another one to avoid downtime.

Flexibility and Scalability

We offer multiple connectivity solutions: cable, DSL and fiber. Select what suits your needs and locations. Upgrade painlessly when you need more bandwidth.

Cost-effective Connectivity

Our prices are competitive. But combine that with great troubleshooting and expert tech support, and you get better value and more peace of mind.

Our facilities are managed according to IT Service Management best practices; we also plan your implementation using ITIL best practices.

What Kind of Connectivity Solutions are Available?

Each customer connection is treated as a node within the Smartt network connectivity infrastructure. Each node is assigned a static IP address allowing secure Virtual Private Network (VPN) or Multiprotocol Label Switching (MPLS) connections to be established. Within such an environment, important data can remain within the confines of the Customer Network and does not have to be relayed to the Internet prior to arriving at its destination. Also, data traffic between various locations is not subject to any bandwidth costs and remains unmetered.

Business ADSL

Fast and reliable ADSL connections for your business. Use your existing phone infrastructure and telephone service to get maximum download speed of 25.0 Mbps and maximum upload speed of 5.0 Mbps. Or if you’ve run out of phone numbers, Dark DSL provides identical functionality but does not require an active telephone number.

Business Cable

Reliable and affordable connection with download speeds up to 100 Mbps.

Business Failover Cable/ADSL

A cost effective automatic fail over high speed Internet connection for clients with mission critical connectivity needs.

Business Fiber

Stable enterprise-level connection at the speed of light, with minimal latency, jitter and packet loss. Host company servers at your head office and connect to remote locations with a reliable, high-speed fiber connection. Smartt has physical fiber deployments throughout BC ranging from 10 to 100 Mbps.

Other

Ask us about additional managed connectivity services such as: backups, anti-spam, and firewalls.

We started using Smartt services in 1997 and since then we have not looked for another service provider. The level of customer service and personalized support which is provided to us and our customers is exceptional and we do not hesitate to recommend Smartt to any of our customers; as a matter of fact we insist our customers switch their Internet services to Smartt to enjoy the level of service and support we enjoy

Nick Nori, Compunet InfoTech Inc.

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The Smartt Network Environment

The Smartt network is engineered for speed and reliability. Our redundant Internet connection uses a combination of high-quality copper, coaxial and fiber cabling. Flexible connectivity options mean we can offer customers a choice of solutions to meet their requirements. Our 24 x 7 network monitoring, customer service support, and managed network solutions are backed by service level agreements (SLAs).

Our internal network is built on a multi-tier model with built-in redundancy.

Multi-tier Model:

  • Layer 1: Core Layer – Cisco 6500 fail-over & hot swappable
  • Layer 2: Aggregation/Distribution Layer Cisco 6500 fail-over & hot swappable
  • Layer 3: Access Layer Cisco 3550 fail-over

Built in Redundancy

  • Layer 1: Dual backbone from 2 independent upstream providers with automatic fail over switching
  • Layer 2: Multi-Path OSPF switches to eliminate single point of failure
  • Layer 3: Access to multiple Cisco 3550 in event of hardware failure

Each managed rack has an allotment of up to 2 Cat 6 (1 Gig provisioned) connections per 1U Server which are in turn connected to separate access layer (Layer 3) switches. All equipment in every level has redundant switching.

All cabling for the racks has been pre-run and tested and verified for 1 Gigabit throughput. Network distribution nodes and cabling are kept separate from power distribution to prevent interference. No further cabling is required in the datacenter, reducing maintenance activity and adding security to your equipment.

To ensure business continuity for our customers, we have established Next Business Day Delivery with all of our network equipment vendors (Cisco, Dell, etc.) either at the OEM level or with local distributors.


If you need fast and reliable connectivity solutions, get in touch. We will contact you for a needs assessment, do a quick validation audit for power, space and network requirements, and then provide a quotation that includes a cost and benefit analysis.

Get a Free Proposal    or call 604-473-9700