Digital Marketing

As entrepreneurs, the Kassams needed to understand as much as possible about every aspect of their business. While they did not expect to become software developers, they knew they needed to learn about development projects and web technologies. When they approached Smartt in late 2010, they found a company willing to take a partnership approach to working with clients. We were able to fill the gaps and offer the expertise that ConnectTheDoc required.

“Instead of just working through a project manager, we got to attend meetings with the entire design and development team,” Nadeem recalls. “They knew we wanted to learn about web development and they were very willing to share their knowledge with us. We got to listen to discussions on why or why not to do things a certain way. Smartt was flexible and totally transparent, which helped us get up a steep learning curve that much faster.”

ConnectTheDoc’s project entailed far more than building a website. We helped define the workflow of the booking solution, then translated the workflow into technical requirements for the development team. The complex project included development of the entire online booking system and all supporting mechanisms for registration and scheduling – as well as the creative work of designing a corporate brand for ConnectTheDoc.

“It was a complicated project with a lot of moving parts,” Nadeem says. “Throughout the project, the Smartt team provided us strategic business, design, and development support. They continue to do so today as we develop our digital presence to gain traction in the market.”

Sierra Wireless’ goals were to increase overall awareness of the new wireless gateway and capture potential sales leads. Smartt added a third goal to the list: to achieve return on investment on the campaign. We recommended an integrated marketing campaign that leveraged a variety of online resources. The centerpiece of the campaign was a customized landing page about the AirLink GX440 and call-to-actions for getting more information or contacting Sierra Wireless sales. To drive traffic to the landing page, Smartt proposed a series of eye-catching animated banner ads to run on display networks, augmented by Adwords on Google and social media sites.

We began with keyword research, but we also monitored results and recommended changes – such as shifting the media spend to sources that produced higher quality click-throughs, and broadening or narrowing the search criteria.