About Us /Pricing | Smartt | Digital, Managed IT and Cloud Provider

About Us /Pricing

Pricing and How to Get the Most from Smartt

Finding the right marketing and IT partner can be a challenging task. On this page, you will find information on what we do, how much it will cost, and what you can expect from our relationship.

FlexHours Digital and IT Services

Startup

$500.00/Month *
  • 3 Included Hours / month
  • Premium Hosting
  • Email (MagicMail)
  • Website Monitoring
  • Account Management by "Junior" or above

Basic

$1,300/Month *
  • 8 Included Hours / month
  • Premium Hosting
  • Email (MagicMail)
  • Website Monitoring
  • Account Management by "Junior" or above

Premium

$3,000/Month *
  • 20 Included Hours / month
  • Corporate Hosting
  • Email (MagicMail)
  • Website Monitoring
  • Account Management by "Senior" or above

Professional

$7,500/Month *
  • 45 Total Hours / month
  • Corporate VPS
  • Offsite Backup
  • NAAS 1Gbs (on net)
  • Off-server Log Storage (Wazuh)
  • Malicious Traffic Blocking (Trend Micro)
  • Website Monitoring
  • Account Management by "Senior" or above

Corporate

$21,000/Month *
  • 150 Total Hours / month
  • Corporate VPS
  • Offsite Backup
  • NAAS 1Gbs (on net)
  • Off-server Log Storage (Wazuh)
  • Malicious Traffic Blocking (Trend Micro)
  • Vulnerability Scan and Reporting (tenable.io)
  • Website Monitoring
  • Account Management by "Expert" or above

Enterprise

$36,000/Month *
  • 240 Total Hours / month
  • Corporate VPS
  • Offsite Backup
  • NAAS 1Gbs (on net)
  • Off-server Log Storage (Wazuh)
  • Malicious Traffic Blocking (Trend Micro)
  • Vulnerability Scan and Reporting (tenable.io)
  • Malicious Traffic Blocking (NSX-T IDS/IPS)
  • Website Monitoring
  • Account Management by "Expert" or above

* Prices in USD for all non Canadian incorporated clients. Additional hours based on standard rate table. Calculated at 15 minute increments.

Travel time for site visits are billable if the total time is less than 4 hours.

Staff billable rates across Digital Practices

Title / Position Sample Service / Activities** Rate**
Junior End User Support / System & Business Analysis / Visual & Graphic Design / Development & Programming / QC / Content Migration / Digital Marketing / ITIL Implementation / Security & Diagnostics / Infrastructure Management / System Administration / System Hardening / Account Management / Project Management $165
Senior Above + Compliance & Best Practice $190
Expert Above + Service Design $215
Architect Above + Architecture $240
Practice Lead Above + Strategy & Consulting $275

* Any billable hours outside of the client's FlexHour package will be at our standard Rate Card, not the blended rate. Clients can increase their FlexHour package to continue benefiting from the blended rate ($150/hour).

** Sample activities only.

** Prices in USD for all non Canadian incorporated clients. Calculated in 15 minute increments.

Non FlexHour requests that are cancelled with less than 24 hours notice are charged the minimum charge of 2 hours. This cancellation charge does not apply to FlexHour clients.

Travel time for site visits are billable if the total time is less than 4 hours.

One-Time Projects and Other Services

Aside from FlexHours, as also offer a variety of projects and services across Branding, Web Development, Digital Marketing, and IT Services

Branding

Brand Strategy Roadmap:

Our full brand strategies start at $10,000.

Brand Identity Creation

Our fees start at $2,000. Brand ID pieces could include logos, brochures, letterheads, product packaging, and sales presentations.

Web Design

Website Audit

We have various types of audits available starting at $1,000.

Website Planning Roadmap

Website planning is included for simple web development projects. For larger websites, planning accounts for 10% - 20% of total implementation costs.

Web Design & Development

Simple Wordpress and Drupal websites start at $5,000 - $15,000. E-commerce and more complex projects start at $15,000.

Digital Marketing

Digital Marketing Audit

Our audits start at $1,000.

Digital Marketing Strategy Roadmap

Our full digital strategy roadmap starts at $10,000.

Digital Marketing Campaigns

Our monthly digital marketing programs start at $1,250 per month excluding media spend.

IT Service

IT Audit

IT audits start at $1,000.

IT and Web Service Management

IT service management starts at $3,000/month.

IT Infrastructure

Server-colocation starts at $146/month. Canadian-based private cloud solutions start at $600/month.

How to Get the Most from Smartt

  • Determine your specific goals and objectives (and their reasons)

    Telling us specifically what you are trying to achieve helps us see if it is something we can deliver. Knowing the reasons and motivations behind your goals and objectives helps us create alignment and understand your priorities.

  • Let us know your timeline and budget:

    Knowing your timeline and budget allows us to help you prioritize the tactics, activities, and technical features based on business value and potential ROI. This will also help us align the right skills, expertise, and personnel to help you fulfill your objectives.

  • Start small:

    Many of our best clients have first tested for alignment with us by getting audits from us, taking our workshops, or starting with a small campaign or two.

  • Connect us with decision makers:

    Our clients generally see better results when they give us access to decision makers as early as possible. This helps our experts gain stakeholder support and agreement early on so your initiatives see better results.

  • Share data and metrics:

    We work best when we are presented with data and metrics we can use. The more we know about your current situation and results, the better work we will be able to do.

Next Step

Contact us today and set up a confidential and no-obligation discussion on how Smartt may solve your marketing and IT challenges. We look forward to working with you.

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Head Office

#113-3855 Henning Drive
Burnaby,
BC V5C 6N3 Canada

Phone

Toll Free
in North America: 1-888-407-6937
Tel: 604.473.9700
Fax: 604.473.9080

Email

support@smartt.com

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