This is a service that enables users to access the iPass global virtual network through thousands of dial-up, Wi-Fi and broadband locations in more than 160 countries.

With over 70,000 access points worldwide, you can stay connected while you are travelling.

1. Stay connected at  over 70,000 hotspots Worldwide under one account 
2. Access the Internet Network in more than 160 countries
3. Easy to install
4. Easy to connect

You can save 50-90% compared to long-distance and toll-free calls when using our global Internet roaming service. Roaming fees are on a "pay-per-use" basis and rates  vary by location.

The roaming service charges will be included in your monthly bill.

There are no monthly fees, you are charged only for your online time. The rates can be referenced through the iPass Connect Icon; most locations have a range of rates from various suppliers.

To get a quotation, contact us at 604-473-9700 or complete the e-form (link to the general e-form) and submit to us.

The roaming client software contains an international phone book with the global access phone numbers, Broadband, Wi-Fi Broadband, ISDN, Home Broadband and login information. To get started, download the software and launch the application by double-clicking the iPass icon on your desktop. The client dialer allows you to easily select the country and city you are in, and select the local access point of your choice to connect to the Internet.

The Phone Book on the iPass program might have invalid ISP's telephone numbers listed and as a result you might end up getting an error saying “Failed Authentication". Please try to dial in to different ISP's in your location. Thanks

1. Be sure to test your client software before roaming.
   1. Follow the instructions in the iPass User Guide for installing and testing your iPass client.
   2. Try several local access points to be sure that you are connecting properly. If you have any difficulty, please follow the instructions in the Troubleshooting Tips for getting support while roaming. It is much easier to call us for support before you travel!
   3. Note that if you are not using the iPass MCM, which has an automatically updating phone book, consult with us to make sure you have the most recent iPass phone book before you travel. You should be sure your client phone book is updated monthly as numbers frequently change.
2. Understand that modems function differently around the world. Many countries have different telecommunications laws and practices.
   1. Check with your modem supplier to ensure your modem will be compatible with the phone systems in the country where you are traveling.

1. iPassConnect 3.51
2. User Guide(PDF)

1. iPassConnect 2.38
2. User Guide(PDF)

1. iPassConnect 1.8
2. User Guide(PDF)